Does Your Business Need VOIP? 4 of the Best Ways to Tell
It’s been said many times, yet, it never gets old. Technology has always been mankind’s greatest advantage. What we lack in speed and strength, we make up for greatly, and then some, through our innovations and inventions. And the internet is arguably the sole greatest invention in the past 50 years.
It has drastically changed how we interact with one another and how we treat information. Sometimes for better and sometimes for worse, but that all really depends on who’s using it and how.
A prime example of how the internet can be put to good use is through VoIP (Voice over Internet Protocol). VoIP is a software-based telephone service that is designed to help users communicate vocally through an IP network. VoIP offers greater mobility, as well as scalability due to the fact that they are only limited by a network’s bandwidth. All this sounds good and all, but how exactly do you know when you need VoIP lines installed?
High Telecom Costs
Whether your company is stuck on a tight budget or you simply want to lower expenses for maximum profit, VoIP is the way to go. This is because you no longer have to worry about separate costs for phones and data. That and legacy phone infrastructure is expensive to maintain.
Increased Call Volume
This isn’t exactly a bad thing, in fact, it means that your business is actually growing or at least, more people are interacting with your business. The need to switch arises when the call volume begins to exceed that of what your current phone system is capable of. While one could argue that getting additional phone lines can be a solution, the more practical option would be to switch to using a VoIP system.
Business Location Expansion
If your business is opening another branch, then it’s far better to have a VoIP system installed right away instead of going for the traditional phone system. This is because VoIP systems cost way less to install and to maintain versus their legacy phone counterpart. Apart from that, the market recognizes the many advantages that VoIP brings and thus, it’s estimated that by 2020, most businesses will have already adopted the system.
You Need Range, Reliability, and Mobility
If you feel hindered by physical phone lines, then you’re definitely going to want to switch on over. But that isn’t all. If you have a team that tends to go on out of town business trips or if you have experts who don’t have to be physically present every day, then you’re going to need a VoIP call system.
What’s more is that VoIP lines are more reliable in the fact that if you lose your main medium for internet connectivity, calls will still be doable via mobile data. This is especially essential for businesses that rely heavily on their customer service department or if they have call centers.
And as for range, your range of communication is only limited by the range of your network.