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Six Strategies to Take Your Customer Service to the next Level

BusinessHow important is customer service? For most businesses, the customer experience is everything. Statistics show this year alone, over 50% of business owners owners will change their business models to give customers a better experience. Many will be focusing solely customer experience, hoping to edge out the competition by offering better service. Will your business be among those who level…

‘Tis the Season for Excellent Customer Service

BusinessIf you have your own business, you might be feeling threatened from all of the big companies merging and getting bigger, offering better deals. How can the little guys compete? The answer is in the customer experience and customer service. As the big guys get bigger, they also move further away from their consumers. This is where you can step…